FAQ | Ozum

Do you work directly with companies or do you partner with agencies?

We operate on both sides of the aisle. We are flexible partners depending on your needs:
‍
‍Direct-to-Brand: We act as your full-service Corporate Meeting Planner, managing strategy, budget, and execution from start to finish for your company.

‍For Agencies: We act as your local DMC (Destination Management Company). If you are an event or travel agency, we become your 'boots on the ground,' handling local logistics, transportation, and vendor management to support your client's program seamlessly.

What is a Destination Management Company (DMC) and how is it different from a travel agency?

A standard travel agency books flights and hotels. As a DMC, OZUM manages the entire experience on the ground. We handle logistics, transportation, local staffing, event production, and emergency support. We are your single point of accountability for the success of the event, not just the booking.

Do you handle both the travel and the event production?

Yes. We are an all-in-one solution. We manage the corporate travel logistics (flights, hotels) and the event production (AV, staging, speakers) simultaneously. This prevents the common disconnects that happen when using two separate agencies.

How does OZUM support corporate meetings and conferences?

We handle the entire lifecycle of your meeting logistics. If you are a brand, we can plan the entire summit. If you are an agency, we can step in solely for venue sourcing and local operations. Whether it's a simple executive summit or complex corporate meeting planning, we ensure the team focuses on the agenda while we handle the operations.

How do you manage large corporate groups?

Whether it's 20 executives or 500 attendees, our corporate group travel services cover everything from flight coordination to on-site support. We use dedicated communication platforms to keep your group organized and engaged throughout the trip.

What is an incentive travel agency, and how does it help us?

An incentive travel agency designs travel experiences specifically to reward and motivate your team. Unlike standard travel agents, we create goal-driven programs. Read our guide on what an incentive travel agency does to see how it boosts employee loyalty.

In which destinations does OZUM operate (USA, Mexico, Europe, LatAm)?

OZUM operates across the USA and Mexico as core markets, and also offers global incentive travel programs and corporate meetings in Europe and Latin America.

In which destinations does OZUM operate (USA, Mexico, Europe, LatAm)?

OZUM operates across the USA and Mexico as core markets, and also offers global incentive travel programs and corporate meetings in Europe and Latin America.

How does pricing work for OZUM’s services and what should we consider?

Pricing for OZUM’s services depends on destination, group size, travel logistics, level of customization and production complexity. We offer transparent budgeting, cost-effective travel management and ensure you get value from your corporate events, incentive travel programs and group travel management.

What safety and compliance measures does OZUM follow in corporate travel and events?

OZUM places safety and compliance at the core of our operations. We work only with vetted venues and suppliers, follow local regulations, implement health & safety protocols, and ensure risk management in every corporate travel or event scenario.